Terms & Conditions

All of our offers are subject to conditions and availability

Our guests are required to provide a pre-authorisation on a credit or debit card upon arrival. The pre-authorisation amount is £150 per apartment and is to cover any extras or incidents that may occur whilst you are staying with us. Please note that a pre-authorisation is not a payment and is held by your bank and will be released to you upon departure if no incidences occur whilst you stay with us. Depending on your bank the pre-authorisation may take up to 9-10 working days to be released..

Best Rate Guarantee

If you find your room online at a lower price within 24 hours of making a booking with the same booking conditions, we will match it. Just contact us within 24 hours of making your booking with details of the website.

We will match if:

No Best Guarantee if you book our hotel room through:

On the Day Rate

Book on the same day as arrival and save 10%. This rate is non-amendable, non-cancellable, and non-refundable. Please note that this rate is only bookable online.

Guarantee Policy
A pre-authorisation of the first night’s value is obtained prior to arrival. The pre-authorisation is not a charge and no funds have been debited from your account.

Cancellation Policy
Reservations are non-amendable, non-cancellable and non-refundable. In the case of a no-show, a 100% charge for the first night’s accommodation is applicable.

When booking 4 or more apartments a different cancellation policy may apply. 

 

Non-Refundable Rate

Book our Non-Refundable Rate and Save 10%
This rate requires full pre-payment, it is non-amendable, non-cancellable, and non-refundable. Please note that this rate is only bookable online.

Guarantee Policy

Our Non-Refundable Rate requires full payment of the entire reservation at the time of booking

Cancellation Policy

Reservations are non-amendable, non-cancellable and non-refundable

 

Easy Cancellation Rate

 Book our Easy Cancellation Rate. No deposit is required and enjoy our flexible cancellation policy period.

Guarantee Policy

No deposit is required. A pre-authorisation of the first night’s value is obtained 24 hours prior to arrival. The pre-authorisation is not a charge and no funds have been debited from your account.

Cancellation Policy

Free cancellation if the reservation is cancelled or amended 48 hours prior to 15:00 pm on the day of arrival.

When booking 4 or more apartments a different cancellation policy may apply. 

  

Stay 2 Nights & Save 12.5%

Guarantee Policy – Flexible Rate

Credit card details are required in order to guarantee the reservation.

When booking 4 or more apartments a 50% Non-Refundable deposit is required at the time of the booking and the remaining balance is required 30 days prior to the date of arrival.

Guarantee Policy – Non-Refundable Rate

Our Non-Refundable Rate requires full payment of the entire reservation at the time of booking

When booking 4 or more apartments a 50% Non-Refundable deposit is required at the time of the booking and the remaining balance is required 30 days prior to the date of arrival.

Cancellation Policy – Flexible Rate

Free cancellation if the reservation is cancelled or amended 48 hours prior to 15:00 pm on the day of arrival to avoid 100% charge of the first night’s accommodation.

When booking 4 or more apartments a different cancellation policy may apply. 

Cancellation Policy – Non-Refundable Rate

Reservations are non-amendable, non-cancellable and non-refundable

  

Stay 3 Nights & Save 15%

Guarantee Policy – Flexible Rate

Credit card details are required in order to guarantee the reservation.

When booking 4 or more apartments a 50% Non-Refundable deposit is required at the time of the booking and the remaining balance is required 30 days prior to the date of arrival.

Guarantee Policy – Non-Refundable Rate

Our Non-Refundable Rate requires full payment of the entire reservation at the time of booking

When booking 4 or more apartments a 50% Non-Refundable deposit is required at the time of the booking and the remaining balance is required 30 days prior to the date of arrival.

Cancellation Policy – Flexible Rate

Free cancellation if the reservation is cancelled or amended 48 hours prior to 15:00 pm on the day of arrival to avoid 100% charge of the first night’s accommodation.

When booking 4 or more apartments a different cancellation policy may apply. 

Cancellation Policy – Non-Refundable Rate

Reservations are non-amendable, non-cancellable and non-refundable

 

Stay 5 Nights & Save 20%

Guarantee Policy – Flexible Rate

Credit card details are required in order to guarantee the reservation.

When booking 4 or more apartments a 50% Non-Refundable deposit is required at the time of the booking and the remaining balance is required 30 days prior to the date of arrival.

Guarantee Policy – Non-Refundable Rate

Our Non-Refundable Rate requires full payment of the entire reservation at the time of booking

When booking 4 or more apartments a 50% Non-Refundable deposit is required at the time of the booking and the remaining balance is required 30 days prior to the date of arrival.

Cancellation Policy – Flexible Rate

Free cancellation if the reservation is cancelled or amended 48 hours prior to 15:00 pm on the day of arrival to avoid 100% charge of the first night’s accommodation.

When booking 4 or more apartments a different cancellation policy may apply. 

Cancellation Policy – Non-Refundable Rate

Reservations are non-amendable, non-cancellable and non-refundable

 

Stay 7 Nights & Save 22.5%

Guarantee Policy – Flexible Rate

Credit card details are required in order to guarantee the reservation.

When booking 4 or more apartments a 50% Non-Refundable deposit is required at the time of the booking and the remaining balance is required 30 days prior to the date of arrival.

Guarantee Policy – Non-Refundable Rate

Our Non-Refundable Rate requires full payment of the entire reservation at the time of booking

When booking 4 or more apartments a 50% Non-Refundable deposit is required at the time of the booking and the remaining balance is required 30 days prior to the date of arrival.

Cancellation Policy – Flexible Rate

Free cancellation if the reservation is cancelled or amended 48 hours prior to 15:00 pm on the day of arrival to avoid 100% charge of the first night’s accommodation.

When booking 4 or more apartments a different cancellation policy may apply. 

Cancellation Policy – Non-Refundable Rate

Reservations are non-amendable, non-cancellable and non-refundable

 

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The Edinburgh Collection Who are we? Learn more about us and our values.