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Important Notice: Edinburgh City Levy

Please be aware that a new Edinburgh City Levy will apply to all visitors to the city. The levy will be applicable to all stays from 24th July 2026. Advance bookings made from 1st October 2025 for stays on or after 24th July 2026 will also incur this levy.

Our rates will be inclusive of the Edinburgh City Levy and applicable VAT, so you can book with confidence.

Terms & Conditions

All of our offers are subject to conditions and availability

Our guests are required to provide a pre-authorisation on a credit or debit card upon arrival. The pre-authorisation amount is £150. This pre-authorisation is to cover any extras or incidents that may occur while you are staying with us. Please note that a pre-authorisation is not a payment and is held by your bank and will be released to you upon departure if no incidences occur whilst you stay with us. Depending on your bank, the pre-authorisation may take up to 9-10 working days to be released.

Best Rate Guarantee

If you find your room online at a lower price within 24 hours of making a booking with the same booking conditions, we will match it. Just contact us within 24 hours of making your booking with details of the website.

We will match if:

No Best Guarantee if you book our hotel room through:

Long Stay discounts

You can  take advantage of our longer stay rewards to include the following discounts for all rates:

Last Minute Deal Rate

Our last-minute deals offer you the best rate guaranteed for your last-minute reservation with us

Guarantee Policy

No deposit is required. A pre-authorisation of the first night’s value is obtained 24 hours prior to arrival. The pre-authorisation is not a charge, and no funds have been debited from your account.

Cancellation Policy & No-Show Deposit

Prior to your stay, we take a pre-authorisation on your credit or debit card for the value of the first night’s stay 24 hours before your arrival. This ensures that, in the event of a no-show, the funds are available. Please note that a pre-authorisation is not a payment; it is held by your bank and will be released upon departure if no incidents occur during your stay. Depending on your bank, this release may take up to 9–10 working days.

If you cancel your reservation after 16:00 GMT on the day prior to arrival, or fail to arrive, a penalty charge equal to the value of the first night’s stay will apply. This no-show deposit is taken 24 hours before your arrival as part of our cancellation policy.

When booking 4 or more apartments, a different cancellation policy may apply.

Security Deposit

Our guests are required to provide a pre-authorisation on a credit or debit card upon arrival. The pre-authorisation amount is £150. This pre-authorisation is to cover any extras or incidents that may occur while you are staying with us. Please note that a pre-authorisation is not a payment and is held by your bank. It will be released to you upon departure if no incidences occur whilst you stay with us. Depending on your bank, the pre-authorisation may take up to 9-10 working days to be released.

When booking 4 or more apartments, a different cancellation policy may apply. 

 

Exclusive Member Rates

Our Exclusive Member Rates give you a 20% discount off our best available rate. Sign up to our members list today and become a valued member, enjoying a 20% discount off our Best Available Rates.

Please note by entering your email address, you permit us to keep you informed about exciting offers and promotions.

Sign up to our members list here 

 

Best Available Rate

 Book our Best Available Rate. No deposit is required and enjoy our flexible cancellation policy.

Guarantee Policy

No deposit is required. A pre-authorisation of the first night’s value is obtained 24 hours prior to arrival. The pre-authorisation is not a charge and no funds have been debited from your account.

Cancellation Policy & No-Show Deposit

Prior to your stay, we take a pre-authorisation on your credit or debit card for the value of the first night’s stay 24 hours before your arrival. This ensures that, in the event of a no-show, the funds are available. Please note that a pre-authorisation is not a payment; it is held by your bank and will be released upon departure if no incidents occur during your stay. Depending on your bank, this release may take up to 9–10 working days.

If you cancel your reservation after 16:00 GMT on the day prior to arrival, or fail to arrive, a penalty charge equal to the value of the first night’s stay will apply. This no-show deposit is taken 24 hours before your arrival as part of our cancellation policy.

When booking 4 or more apartments, a different cancellation policy may apply.

Security Deposit

Our guests are required to provide a pre-authorisation on a credit or debit card upon arrival. The pre-authorisation amount is £150. This pre-authorisation is to cover any extras or incidents that may occur while you are staying with us. Please note that a pre-authorisation is not a payment and is held by your bank. It will be released to you upon departure if no incidences occur whilst you stay with us. Depending on your bank, the pre-authorisation may take up to 9-10 working days to be released.

When booking 4 or more apartments, a different cancellation policy may apply. 

 

Payment Options

Which cards are accepted? We accept American Express, VISA, Master, and Maestro

 

Pre Stay Payments

We no longer issue proformas for phone payments. Instead, we use the ‘Pay by Link’ system. Guests who wish to pay before arrival must request this at least 10 days in advance.

 

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