We want to reassure you that as we continue to see the spread of Covid-19, we are doing everything within our control to keep our guests and teams safe.

Please be assured we are following the guidance issued by the UK government and will continue to maintain the highest standards of cleanliness in our hotels – this includes regular cleaning with professional anti-viral cleaning products, providing access to hand sanitiser throughout our properties and ensuring our strict food hygiene policies are adhered to.



​​We also understand that in these uncertain times our guests may need to change their travel plans at short notice.

If you made your booking directly through the Princes Street Suites website you should speak with our reservations team. 

+44 (0)131 558 1600

Given the high volume of enquiries it may take longer than usual for our teams to respond.


For all our customers who made their booking with a third party, you will need to speak with the third party concerned.

For new future bookings, we recommend that guests book directly with us and choose our best available rate to ensure full flexibility.